Communications Insight For More Inspiring Leaders What is Engagement?

What is Engagement?

 9th Feb 2023

Spent this morning at the Blavatnik School of Government, University of Oxford running sessions on how to engage your listeners.

There are no guarantees with #communication.

You can’t force people to engage.

Enforce compliance? Yes - as totalitarian dictatorships have been only too keen to illustrate.

But true engagement, not so much.

From time to time, in your audiences, you will encounter people who are fundamentally opposed to you, what you represent, what you propose and/or what you stand for.

That’s ok.

Be kind to yourself.

Reaching the unreachable is not a KPI.

Focus your energies on those you CAN reach.

Happily this morning, both sessions were electives - I sensed good engagement…!
😊

#university #compliance #engagement #publicspeaking #influence

What I've appreciated most has been the increased thought the team has been putting into how they come across and what they say. Colleagues in other teams have already commented on the improvement in both skills and confidence.

 

Emma Truswell | Deputy Head of Services, Open Data Institute (ODI)

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